How do I return an item?
Our primary goal has been to satisfy the needs of our customers. We offer a 100% guarantee on everything we sell. You can shop our store with complete confidence!
If you're not absolutely satisfied with the products you purchase from Oliver Bentleys, call us at (877) 395-2275.
Damaged, Defective and Wrong Item Sent Return Policy:
If returning a Damaged, Defective or Wrong Item Sent, customers must contact our customer care specialists by phone or email within 5 days of the receipt of purchase so that our specialists can explain the proper handling of the merchandise for returns and exchanges. A replacement item will be shipped to you upon contacting customer service. We guarantee all of our products against Defects and Damages, and will work within our manufacturer’s warranty policies.
If an item that was not backordered or out of stock is missing from an order, customers must contact our customer care specialists by phone or email within 5 days of the receipt of purchase so that our specialists can send the missing item.